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Website Development · 6 min read
20 Questions to Ask a Web Development Company Before Hiring
By the Luke team · 25 September 2026
The right questions reveal far more about a web development company than any pitch deck. Use this list in your first calls to compare agencies on substance.
About their experience
- 1. Can you show work similar to our project?
- 2. What results did those projects achieve?
- 3. Who will work on our project day to day?
- 4. Can we speak to a past client?
About process and timeline
- 5. What are the stages of your process?
- 6. How many design revision rounds are included?
- 7. What do you need from us, and when?
- 8. What's a realistic launch date?
About SEO and performance
- 9. How do you protect existing rankings?
- 10. How do you approach page speed?
- 11. Do you add structured data and sitemaps?
- 12. Will the site be mobile-first?
About ownership and pricing
- 13. Who owns the code, design files and accounts?
- 14. What exactly is included in the price?
- 15. How are changes outside scope handled?
- 16. What are the ongoing costs?
About after launch
Strong agencies answer these clearly and confidently. Vague answers are a warning sign.
- 17. Do you provide training?
- 18. What support and maintenance do you offer?
- 19. How do you handle bugs after launch?
- 20. How can you help us grow traffic and leads?
Key takeaway
Ask about experience, process, SEO, ownership and support. Clear, specific answers are the best predictor of a smooth project.
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