Luke — branding and marketing agency

Privacy

Privacy policy

Last updated: 7 November 2026

This notice describes personal information handled through the Luke website at lukegrowth.com. It applies to website enquiries and privacy choices, not to separate agreements governing client projects.

Information you provide

When you submit a form, we collect the information you choose to share. This can include your name, email, phone number, company, website, requested service, budget, target market, project goals, selected requirements, timing and message. Name and email are needed to respond; other project fields are optional. Please do not send passwords, payment details or sensitive personal information through enquiry forms.

How we use enquiry information

We use your information to review your requirements, respond to your enquiry, discuss an appropriate service and manage related communication. Where applicable, this is processing to take steps at your request before a contract, or for legitimate interests in responding to business enquiries. Any separate marketing communication should have an appropriate basis and an opt-out; sending a project enquiry is not a requirement to accept promotional messages.

Storage, service providers and access

Form submissions are stored in the website's managed backend. Hosting and infrastructure providers process information needed to operate the website; authorised people handling enquiries may access submitted details. Data may be processed outside your country. Applicable safeguards and contractual arrangements should be assessed for the services used; this notice does not claim that all information stays in the UAE, UK or USA.

Retention and security

We retain enquiry information for as long as needed to handle the request and any related business, legal or recordkeeping obligations. This website does not currently implement a fixed automatic deletion schedule. We use technical access controls to protect stored submissions, but no internet transmission or system can be guaranteed completely secure.

Cookies and external resources

The website stores your cookie preferences in your browser. Optional categories are disabled until chosen. The site also loads fonts from Google Fonts and project images through hosting resources; those services may receive request information such as your IP address. Read our cookie policy for the site-controlled storage and available choices.

Your privacy rights

Depending on your location and applicable law, you may have rights to access, correct or delete your information, restrict or object to processing, or receive a portable copy. Where processing relies on consent, you can withdraw it. Requests may require identity verification and can be subject to legal exceptions. You may also contact the relevant data protection authority, including the UK Information Commissioner's Office where applicable.

Contact and changes

Use our contact page to send a privacy request and include 'Privacy request' in your message. Provide enough information for us to identify the relevant enquiry without sending unnecessary sensitive details. We may update this notice when website practices change; the date above identifies the latest version.